Norman Managed Services

Global customer focused expert support available 24/7/365 with Norman Managed Services. UK Higher Education managed service provider of choice with over 15 years of experience.

Norman supports more than 1 million service users globally, for over 45 higher education and commercial partners. Based at Northumbria University, Norman's highly personalised and business aligned first and second level IT support has a particular focus on customer excellence, utilising a large team of dedicated analysts.


Providing global 24/7/365 availability, with an always-on service model and a strong focus on customer experience, Norman can quickly become a natural extension of your organisation.

What We Do

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I spoke with out of hours support and cannot thank them enough for sorting my password problem which prevented me from accessing my dissertation project. I can now submit my work with everything attached. Thank you for having out of hours support.

Find out how Norman can transform your support model by contacting us for a no obligation chat with our management team...