About Us

Norman works with organisations of all sizes, augmenting service desk and support teams to provide 24/7/365 seamless customer focused service; across voice, chat and email.

Part of Northumbria University and with over 15 years experience Norman is an established higher education IT support specialist; by the sector, for the sector.

Trusted by over 40 organisations, including 7 of the top 10 UK Universities as ranked by The Times Higher Education World University Rankings 2022.

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