Norman supports more than 1 million service users globally, for over 45 higher education and commercial partners. Based at Northumbria University, Norman's highly personalised and business aligned first and second level IT support has a particular focus on customer excellence, utilising a large team of dedicated analysts.
Providing global 24/7/365 availability, with an always-on service model and a strong focus on customer experience, Norman can quickly become a natural extension of your organisation.