Norman Managed Services

Global customer focused expert support available 24/7 with Norman Managed Services. UK Higher Education provider of choice with over 11 years of experience.

Norman supports more than 1 million end users globally, for over 45 higher education and commercial partners. Based at Northumbria University, Norman's highly personalised and business aligned first and second level support has a particular focus on customer excellence, utilising a large team of dedicated analysts.


Providing global 24/7/365 availability, with an always-on service model and a strong focus on customer experience, Norman can quickly become a natural extension of your organisation.

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I spoke with out of hours support and cannot thank them enough for sorting my password problem which prevented me from accessing my dissertation project. I can now submit my work with everything attached. Thank you for having out of hours support.

Helped me to solve an extremely important issue. The adviser was calm, highly knowledgeable and very kind. I am very grateful, thank you.

My hero! Very helpful from the outset and dealt with my concerns and queries in a very personable manner. Very happy customer here! Thank you

Find out how Norman can transform your support model by contacting us for a no obligation chat with our management team...