Privacy Policy

Data Controller

Registration Number: Z7674926
University of Northumbria at Newcastle (“we”, “our”, “us”) processes personal data in accordance with our obligations under the General Data Protection Regulations (‘GDPR’) and is a registered Data Controller with the Information Commissioner’s Office (‘ICO’), which is the supervisory authority responsible for the oversight and enforcement of Data Protection Legislation within the United Kingdom.

Overview

We are committed to protecting the privacy of all individuals. For purposes of this Privacy Notice, personal data means any information about an identifiable individual. Personal data excludes anonymous or de-identified data that is not associated with a particular individual.

This privacy notice is a statement that describes how and why we processes personal data in relation to any individual (“you”, “your”) visiting any of Websites owned or operated by us that link to this page. It does not cover third party websites that you may access from links on our website(s), so when opening pages that take you away from our sites, you should exercise caution.

This notice also explains how you might control the use of your personal data in accordance with your rights under the GDPR. You may be given further information about the uses of personal data when accessing specific services and facilities.

Where do we get your personal data from and what data is collected?

You may provide us with some of your information directly when you use the "contact us" form on our website. Examples of personal data we may process include: Name, Address, Email Address, Telephone Number and Job Title.

You may also provide data to us through your use of our website. As with most web servers, our web servers automatically collect the following information:

Requested URL (Uniform Resource Locator)
IP (Internet Protocol) address (this may or may not identify a specific computer)
Domain name from which you access the internet
Referring URL
Software (browser/operating system) used to access the page

Activities we process your personal data

Data is required for the following activities, which have been identified as necessary “necessary for the purposes of the legitimate interests pursued by the controller or by a third party” as the information you provide is used by us as follows:

  • We will use the information collected to monitor traffic, helping us to measure the effectiveness of our Web Site and to plan for new developments. This data is processed anonymously.
  • We will only use the personal information, which you supply, for those purposes described at the point of collection or for those purposes, which are legally permitted. We may use this information to contact you, at a later date, with details of news and events relevant to your original request providing we have your consent. If you choose not to give consent, we will only use your personal information to respond to your enquiry.
  • We will also analyse how you interact with this website, such as the pages you visit and what elements you interact with, this will then be used to provide you with personalised content to enhance your user experience and help us to improve the website.  Non-personal information such as you IP address will used to determine your general location to provide personalised information.
  • We will only disclose your personal information to third parties (i.e. people or organisations outside Northumbria University) in ways which are permitted by this Statement or when required by law, e.g. to comply with a Court Order.

Our websites use ’cookies’, which are text files placed on your computer when you visit a site which help us understand how you use our websites. Some of our cookies remain on your computer after you leave the website, others are deleted automatically when you close your browser and others expire after a given period. The following table provides a list of the cookies used on our website along with information about how long they will remain active for, and or how you can disable them manually. Please note Northumbria University does not control dissemination of 3rd party cookies you should check the relevant third party website for more information about these.

Name Cookie type Purpose
Google Analytics (3rd Party) Functional cookies This collects information about how visitors use the website, to be able to compile reports and make improvements to better meet our users' needs.

The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Two cookies are used _ga to distinguish users and expire in 2 years, _gat is used to throttle request rates and expire in 10 minutes.

Google Analytics data and privacy information

 

How do I disable this Cookie?

Opt out add-on for Google Analytics

Google Analytics (3rd Party) Targeting cookies We use Google Analytics Audience Demographics and Interest Reporting within Google Analytics to further our audience understanding so we can improve our content, retargeting and user experience accordingly.

 

How do I disable this Cookie?

Opt out of Google’s interest advertising

Twitter (3rd Party) Functional cookies We use Twitter to display relevant feeds on our site to enhance our content. Twitter widget data such as page visit and browser information is held within the cookie. Twitter also used logged in status information and may tailor content to improve your experience.

Twitter privacy information and preference options


How do I disable this Cookie?

 

To opt out please disable cookies from within your browser and remove them from your storage media.

LinkedIn

(3rd Party)

Functional cookies We use LinkedIn to display relevant feeds on our site to enhance our content. LinkedIn cookies indicate existing user status information and may tailor content accordingly as well as containing page load information.

LinkedIn privacy information and opt out options

 

How do I disable this Cookie?

 

To opt out please disable cookies from within your browser and remove them from your storage media.

How personal data is stored securely by Northumbria University

We have implemented appropriate physical, technical, and organisational security measures designed to secure your personal data against accidental loss and unauthorised access, use, alteration, or disclosure. In addition, we limit access to personal data to those employees, agents, contractors, and other third parties that have a legitimate business need for such access.

All of our employees, contractors and volunteers with access to personal data receive mandatory data protection training and have a contractual responsibility to maintain confidentiality and access to your data is restricted to those members of staff who have a requirement to access it. Your data may be transferred and processed between relevant departments in order to provide you with access to services, to provide you with support or to fulfil the processing activities listed above.

We utilises many different storage solutions and IT systems, some of which are outsourced to third party providers. For example, email accounts are provided by the Microsoft Live@Edu service.

Where processing takes place with an external third party, processing takes place under an appropriate agreement outlining their responsibilities to ensure that processing is compliant with the Data Protection legislation and verified to be secure.

Your Rights under GDPR

Under the GDPR, you have a number of rights in relation to the processing of your personal information, each of which may apply to differing degrees’ dependent upon the nature of the processing and the legal basis for it. You have the right to:

  • Be informed as to how we use your data (via this privacy notice)
  • Request access (a copy) of the personal information that we hold about you.
  • Correct inaccurate or incomplete data
  • Request that we stop sending you direct marketing communications.  

In certain circumstances, you may have the right to:

  • Ask to have your data ‘erased.
  • Request is to restrict the processing of your personal data.  
  • Request that data you provided electronically to us be returned in as a data file
  • Object to certain processing of your personal data by us  

In some cases, there may be specific exemptions as to why we aren’t able to comply with some of the above. Where this is the case, we will explain the reasons why.

For more information about any of the above please see the GDPR pages of our website.

In order to exercise any of the above rights, please contact the Data Protection Officer (details below).

Data Protection Officer

The Data Protection Officer for Northumbria University is Duncan James.

Please do not hesitate to email us at dp.officer@northumbria.ac.uk. If your request is urgent, please call +44 (0)191 243 7357

Lodging a Complaint with the Information Commissioners Office (ICO)

If you are dissatisfied with our processing of your data, or a response to a complaint you have made to us about it, you have the right to complain to the ICO.

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113 (local rate) or 01625 545 745

Fax: 01625 524 510

For more information see Information Commissioner’s web site.

Changes to this privacy notice

We keep this privacy notice under regular review and will communicate any significant updates to you. This privacy notice was last updated in May 2018 and will be reviewed annually.