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Norman Managed Services

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Office Address

Norman Managed Services
Second Floor
Pandon Building
Northumbria University
Newcastle upon Tyne
United Kingdom


T: (+44) 0808 169 82027
E: Click here to send us an email.

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Norman are hard at work resolving issues and queries all weekend! "Talked me through everything, explained everything perfectly and the issue was resolved. Very happy with the service I received :)"

It’s Friday at last! As always the Norman team are here and ready to provide your #outofhours #service and to keep things running over the busy weekend.

Have a good one everyone!

What happens when circumstances prevent you from delivering #support? These scenarios may be rare but backup is imperative. Norman provide an instant #solution to ensure your support continues during disaster scenarios and unforeseen circumstances

We always appreciate receiving great feedback from our valued customers! "IT helped me to solve an extremely important issue. He was calm, highly knowledgeable and very kind. I am very grateful, thank you."

Norman are more than just a #helpline - we offer an extensive range of #ITservices!

Find out how to take advantage of our #services and how you can expand your set up today!

Let's start the week off with some fantastic feedback! "Very helpful and patient throughout the call. He was resourceful and persistent using different approaches until the problem was solved."

We hope everyone has enjoyed their weekend! As always Norman have enjoyed supporting your customers providing your #outofhours #service this weekend!

Norman are hard at work all weekend providing expert #support! "Gentleman was an absolute lifesaver, he persevered right through to the end when it was looking bleak, thank you so much!"

It's Friday! As always Norman will be here delivering expert #support to keep your staff, students and customers happy while you relax knowing your service is in safe hands.

Norman takes a proactive approach to #KnowledgeManagement, gathering #knowledge from publicly available resources, our analyst's experience supporting your end users/systems and your internal contacts to create a “home from home” #support experience.

We always appreciate receiving such positive feedback from our customers "Excellent support. Everything was attempted with great patience and perseverance until the issue was resolved. Very courteous."

Are you aware of Norman’s #MonitoringService? We can simulate users interacting with services and alert you as soon as we detect a problem. Find out what Norman #monitoring can do for you today

We're kicking the week off with some positive feedback! "The analyst was very professional and pleasant to work with, many thanks!"

As always, Norman will be ready to provide your #outofhours service again this coming week and assist your customers with expert #support! We hope everyone has has had a good weekend!

Some more great feedback from a Norman customer: "IT were efficient, easy to understand and explained everything well. Thank you!"

Well... it’s Friday at last! It may have been a busy week but as always the Norman Managed Services team are here and ready to provide your #outofhours #service and to keep things running. Have a good weekend everyone!

Are you aware that Norman is the 24/7/365 #ServiceDesk for some of our partners? Find out what we can offer you today -

Sir Michael Caine CBE bringing Microsoft Future Decoded to an insightful end in London this evening! thanks #Microsoft and the #FutureDecoded team for an inspiring day and look at things to come!

With Digital transformation and AI changing the world, how can businesses grow while managing disruption in these exciting times? Discover the answers to these questions and more!

Microsoft #FutureDecoded 2018 is here

The Norman Managed Services Systems Team are on their way down to London for the #FutureDecoded event hosted by @MSFTBusinessUK today. We're looking forward to an informative day gaining knowledge surrounding #AI

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