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Are you aware of Norman’s #MonitoringService? We can simulate users interacting with #services and alert you as soon as we detect a problem. Find out more about Norman #monitoring today.

We always appreciate such positive feedback from our customers! "Great friendly professional manner. Explained everything to me and I felt at ease during conversation".

Norman are more than just a helpline - we offer an extensive range of #ITservices and #ManagedServices!

Find out how to take advantage of our #services and how you can expand your set up today!

We're starting the week of with some positive feedback! "Many thanks for taking so much time and effort over this and fixing my problem, incredible service!"

As always Norman have enjoyed supporting your customers providing your #outofhours #service this weekend, we hope everyone has had a good one!

"Extremely helpful and polite - especially for a Saturday night!" - Norman are hard at work this weekend providing expert #support!

Do you have any questions regarding Norman #Monitoring? Contact us today to find out more about how we can #monitor your critical web-based #applications and eliminate downtime.

It’s Friday at last! As always the Norman team are here and ready to provide your #outofhours #service and to keep things running over the busy weekend.

Have a good one everyone!

Norman takes a proactive approach to #KnowledgeManagement, gathering #knowledge from publicly available resources, our analyst's experience supporting your end users/systems and your internal contacts to create a “home from home” #support experience.

Great feedback from a customer! "Very helpful and talked to me through the whole process until it was fixed!"

Were you aware of Norman’s #MonitoringService? Our #service desk staff are available 24/7/365 to respond to #alerts and depending on your requirements, we can either initiate a call out or attempt remedial action to restore your #services ASAP.

Last year a Norman customer suffered a major disaster causing their campus to be immediately evacuated. Norman invoked a #contingency plan and within 5 minutes we seamlessly took over telephone lines and our team were supporting their end users directly.

We're kicking the week off with some great feedback: "Thank you for the assistance received so far - it is an excellent service."

It doesn't matter what day of the week or what time it is, Norman always aim to provide exceptional #service: "Very swift. Efficient and solved the problem, and on a Sunday afternoon."

In an always connected, always available world where everything is 24/7/365, the importance of #systems #monitoring and up-time cannot be underestimated. Norman provide an ideal solution to #monitor your critical web based #applications.

Norman are prepared for another busy weekend delivering expert #support to our customers!

It's Friday, we hope everyone has a good weekend! Norman will be here delivering expert #support to keep your staff, students and customers happy while you relax knowing your #service is in safe hands.

Providing #global 24/7/365 availability, with an always-on #service model and a strong focus on customer experience, Norman can quickly become a natural extension of your organisation. Find out more about the #support #services we offer today!

Advanced real-world simulated user experience checks from 6 different geographic locations allow us to proactively #monitor your critical #services and respond to #alerts minimising disruption to your #service users.

We're always happy to help! "Thank you - yet again - you were really helpful. Appreciated!"

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Norman Managed Services

Interested in our services or need advice? Our expert team are here to help.

Office Address

Norman Managed Services
Second Floor
Pandon Building
Northumbria University
Newcastle upon Tyne
United Kingdom


T: (+44) 0808 169 82027
E: Click here to send us an email.