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As always Norman have enjoyed supporting your customers providing your #outofhours #service this weekend, hope everyone has had a good one!
What happens when circumstances prevent you from delivering #support? These scenarios may be rare but backup is imperative. Norman provide an instant #solution to ensure your support continues during disaster scenarios and unforeseen circumstances https://t.co/GsN7enyN8E
Norman are hard at work this weekend providing #support to your customers! "Talked me through everything and stayed with me until it was fixed. Very patient, friendly and supportive."
It's Friday and as always Norman will be here delivering expert #support to keep your staff, students and customers happy while you relax knowing your #service is in safe hands.
We hope everyone has a lovely weekend!
Norman takes a proactive approach to #KnowledgeManagement, gathering #knowledge from publicly available resources, our analyst's experience supporting your end users/systems and your internal contacts to create a “home from home” #support experience.
Some more great feedback from one of our customers! "This was a really useful service, and the person who was providing the support was excellent."
Are you aware of Norman’s #MonitoringService? We can simulate users interacting with #services and alert you as soon as we detect a problem. Find out more about Norman #monitoring today!
Another week closer to Christmas, the countdown continues! Norman Managed Services will be here and providing #support to all our partners over the festive period. Need any extra cover days or half days? Just let us know!
We're starting the week off with some extremely positive feedback from a customer! "Excellent service - very helpful. Very very patient. Very much appreciated. Couldn't have done it without the help!"
Hope everyone has had a good weekend! As always #Norman have enjoyed supporting your customers providing your #outofhours service this weekend
The Norman team are hard at work all weekend, every weekend providing expert #support to customers! "Very helpful - especially as it is Saturday evening!"
It’s Friday at last! As always the Norman team are here and ready to provide your #outofhours #service and to keep things running over the busy weekend.
Have a good one everyone!
Were you aware that Norman is the 24/7/365 #ServiceDesk for some of our partners? Find out what we can offer you today
"Excellent service from the guy I spoke to. Very helpful and patient, I had only half an hour to submit my assignment and moodle would not let me. With help he was able to complete it for me. Thank you!" - It's always great to hear that we've help students meet their deadlines!
Are you aware that Norman provides a real-time instant live #ChatService? If you would like to see a demo of Norman's #ChatSupport please contact us today and we can put together a branded #chat demo for you free of charge!
Another week gone by and the countdown to #Christmas continues! Norman Managed Services will be here and providing #support to all our partners over the festive period. Need any extra cover days or half days? Just let us know!
Kicking the week off with some fantastic feedback from a customer! "Excellent customer service and resolved the issue straight away. Explained what was happening and was happy to help. Thanks!"
As always, Norman will be ready to provide your #outofhours #service again this coming week and assist your customers with expert #support! We hope everyone has has had a good weekend!
At Norman we pride ourselves on our efficient, 24 hour #service! "The problem was resolved swiftly and efficiently. Good to have weekend / 24 hour help!"